Simple Booking Solution. Re-book up to 50% more clients.
As a salon and spa owner of over 22years, I understand how hard it is to manage a business dependent on the appointment calendar frequency of repeat visits yearly. As important it is to keep a client, it is almost more important to ensure that same client is rebooking with us every 4-6 weeks verses every 4 - 6 months. Usually the frequency has nothing to do with how much our clients love us but simply whether or not they reschedule before leaving the business. Clients have every intention of coming back but they become busy with day to day life and they forget to call us. Therefore extending their returning visit from 4 - 6 weeks to 8 weeks or 10 weeks or 12 weeks or longer! We have all experienced this.
Once they return, we are happy to see them but at the same time we would be happier to see them as expected at 6 weeks. And for many reasons, whether it be to fill our chair for the day or the use of less product for the same paying service but mostly it is because we make our yearly revenue based on how often our clients come in per year and not solely on how many clients we have. This makes a major difference in our revenue but also in how busy our team is to then be able to keep them busy and happy within our employment.
The Book Me! rescheduling appointment calendar is an easy way to help clients rebook while they are still in the business. Each page of the calendar lists the current date, followed by a list of dates showing the future reschedule date of 2 weeks, 4 weeks, 6 weeks, 8 weeks and 10weeks out from the current date of the day. This helps put time into perspective for a client when booking around birthdays, holidays and upcoming events. This will ensure they revisit with us on time to reduce product costs and keep us from missing out on a service visit. Keeping the business revenues and our employee paychecks happier!
For example; if the average client reschedules every 4 weeks. This would have the client visiting 12 times per year. If the client regularly forgets to rebook or the clients calls to rebook at the 4 week mark but we now don't have time, and that appointment for whatever reason is pushed out 2 weeks. We lose 1/2 a month of revenue for ever time this occurs. If this occurs with every client throughout the year, then without doubt the business is losing a potential of 3-4 months of lost revenue for scheduling reasons. The Book Me! rescheduling service appointment calendar will reduce, if not eliminate this issue. Increasing your rebooking potential by over 50%!
Trumbull, Connecticut, United States
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